Date: 02.11.26 | Time: 10:00 AM PST | Location: Online
Only 20% of Millennials and Gen Z say they trust loan officers.
The issue isn’t intent or expertise. It’s translation.
FirstHome IQ research shows that when language is clear and accessible, trust follows. When it isn’t, buyers feel overwhelmed, disengaged, and unsure how to move forward.
In this month’s Impact Mastermind, Sean Herrero and Gabby Tripp share practical communication strategies and real-world scripts that help simplify complex ideas, reduce cognitive overload, and create more productive conversations with first-time buyers.
🔥 You’ll learn how to:
Start conversations that feel approachable and grounded
Explain mortgage and financial concepts without losing your audience
Reduce overwhelm and help buyers feel confident taking next steps
Communicate in a way that builds trust earlier in the relationship
Apply ready-to-use language that supports stronger engagement and conversion
You’ll leave with language you can use immediately to connect more effectively with first-time buyers and build long-term trust with Millennials and Gen Z.
Don’t miss this opportunity to expand your playbook and help redefine access to homeownership.
Save your seat and join us live.
Date: 02.11.26 | Time: 10:00 AM PST | Location: Online
Sean Herrero is a modern mortgage advisor and FirstHome IQ Ambassador known for his education-first approach to serving first-time homebuyers. With a strong focus on clarity, transparency, and long-term financial health, Sean helps buyers navigate complex lending decisions with confidence - especially in challenging affordability environments. Through his work with FirstHome IQ, he actively champions financial literacy and advocates for responsible paths to homeownership that prioritize trust over transactions.
Gabriella (Gabby) Tripp is a passionate homeownership advocate and industry professional dedicated to helping first-time buyers overcome financial barriers through education and thoughtful guidance. Known for her empathetic communication style and consumer-first mindset, Gabby focuses on simplifying the homebuying process and empowering buyers to understand their options without overwhelm. Her work aligns closely with FirstHome IQ’s mission to expand access to homeownership through, education and trust.
